 |
MAS |
Multiple Award Schedule |
Information Technology - IT Solutions |
Category |
Description |
561422 |
Automated Contact Center Solutions (ACCS) 561422 Automated Contact Center Solution (ACCS) is defined as any offering utilized to establish and maintain contact center capabilities for an agency. The offering may consist of one or more of the following: products, equipment, software, labor and/or services. Permissible offerings under this SIN may include any technologies or services required to deliver and support an ACCS for an agency, including but not limited to: Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.
NOTE: Subject to Cooperative Purchasing
|
|
|
Contractor
|
|
Contract # |
Phone |
City, State
|
Socio- Economic |
Contractor T&Cs /Pricelist |
View Catalog |
6E TECHNOLOGIES, LLC
|
|
47QTCA22D006C |
(303) 417-6332 |
DENVER ,CO
|
s/w/wo/ew/d/h |
 |
 |
ACCENTURE FEDERAL SERVICES LLC
|
|
GS-35F-540GA |
571-467-5267 |
ARLINGTON ,VA
|
o |
 |
 |
AT&T CORP.
|
|
47QTCA18D00JG |
301-266-1682 |
OAKTON ,VA
|
o |
 |
 |
AVAYA FEDERAL SOLUTIONS, INC.
|
|
GS-35F-0156V |
(703) 376-2075 |
FAIRFAX ,VA
|
o |
 |
 |
AVILAMB INC
|
|
47QTCA20D00BG |
4127225967 |
ARLINGTON ,VA
|
s/d |
 |
 |
BRIGHT PATTERN INC
|
|
47QTCA22D00CK |
925-549-1134 |
SOUTH SAN FRANCISCO ,CA
|
s |
 |
 |
CARAHSOFT TECHNOLOGY CORP
|
|
47QSWA18D008F |
703-871-8500 |
RESTON ,VA
|
o |
 |
 |
CGS ADMINISTRATORS, LLC
|
|
GS-00F-246DA |
615-782-4532 |
NASHVILLE ,TN
|
o |
 |
 |
COGNOSANTE MVH LLC
|
|
47QTCA19D00AJ |
7032066079 |
FALLS CHURCH ,VA
|
o |
 |
 |
COGNOSANTE, LLC
|
|
GS-35F-0201R |
7032066128 |
FALLS CHURCH ,VA
|
o |
 |
 |
COMMUNICATION SERVICE FOR THE DEAF, INC.
|
|
47QTCA23D000M |
833-682-7630 |
AUSTIN ,TX
|
o |
 |
 |
COMPU-PHONE VOICE & DATA, INC.
|
|
47QTCA23D0070 |
(718)230-9292 |
BROOKLYN ,NY
|
s/w/wo/d |
|
|
CONNECT CENTRIC, LLC
|
|
47QTCA20D006U |
410-988-3966 |
ALEXANDRIA ,VA
|
s/w/wo/ew/d/h |
 |
 |
CONVERGEONE GOVERNMENT SOLUTIONS, LLC
|
|
47QTCA22D000L |
202.788.6079 |
BUDD LAKE ,NJ
|
o |
 |
 |
DAKOTA PERFORMANCE SOLUTIONS, INC.
|
|
47QTCA23D00B3 |
605-357-4747 |
SIOUX FALLS ,SD
|
s/d |
 |
 |
DEBORGEM ENTERPRISES INCORPORATED
|
|
47QTCA19D00DT |
5409989182 |
FREDERICKSBURG ,VA
|
s/dv/d/h |
 |
 |
DEDALUS HEALTHCARE NA LLC
|
|
47QTCA23D002R |
917-562-5847 |
KANSAS CITY ,MO
|
o |
 |
 |
DELOITTE CONSULTING LLP
|
|
47QRAA18D001P |
703-251-1143 |
ARLINGTON ,VA
|
o |
 |
 |
DIGITAL MANAGEMENT LLC
|
|
47QTCA20D00AD |
7036233660 |
BETHESDA ,MD
|
o |
 |
 |
DISABLED VETERANS CALL CENTER LLC
|
|
47QTCA20D00BM |
814-651-0722 |
ERIE ,PA
|
s/dv/d |
 |
 |
EPSILON INC
|
|
GS-35F-0340Y |
828-398-5400 |
WEAVERVILLE ,NC
|
s/dv/d |
 |
 |
ETHOSIQ LLC
|
|
47QTCA20D008X |
281-630-0112 |
HOUSTON ,TX
|
s/v |
 |
 |
FILIUS CORPORATION
|
|
GS-35F-106DA |
703-825-8330 |
SAN JOSE ,CA
|
s/w/wo/d |
 |
 |
GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.
|
|
GS-35F-393CA |
703-995-3733 |
FALLS CHURCH ,VA
|
o |
 |
 |
GLOBAL TECHNOLOGY SOLUTIONS LLC
|
|
47QTCA22D000A |
7044565012 |
UPLAND ,CA
|
s/d |
 |
 |
GROUP O INC
|
|
47QRAA19D00AD |
309-736-8313 |
MILAN ,IL
|
o |
 |
 |
ICF INCORPORATED, L.L.C.
|
|
GS-35F-328DA |
703-934-3632 |
FAIRFAX ,VA
|
o |
 |
 |
INSPIRITEC INC
|
|
47QTCA19D00JG |
2154463141 |
PHILADELPHIA ,PA
|
o |
 |
 |
INTEGRATIVE SCIENCES LLC
|
|
47QSMA20D08QQ |
617-438-5635 |
LOWELL ,MA
|
s/w/wo/ew/d/8a |
 |
 |
IQ SOLUTIONS, INC.
|
|
GS-00F-083CA |
301-984-1471 |
NORTH BETHESDA ,MD
|
o |
 |
 |
ITCON SERVICES LLC
|
|
GS-35F-0545X |
202-660-1263 |
VIENNA ,VA
|
s/d |
 |
 |
JBS INTERNATIONAL, INC.
|
|
47QRAA18D00AE |
(240) 645-4529 |
ROCKVILLE ,MD
|
o |
 |
 |
KECH INC
|
|
47QTCA22D004F |
7046587595 |
WILLIAMSBURG ,KY
|
s/w/wo/ew/h |
 |
 |
KORES LLC
|
|
47QTCA19D007Z |
240-401-6321 |
SAN JOSE ,CA
|
s/w/wo/d |
 |
 |
LEIDOS, INC.
|
|
GS-35F-116AA |
(571) 526-7085 |
RESTON ,VA
|
o |
 |
 |
M DAVIS AND COMPANY INC
|
|
47QRAA21D005Q |
(215) 790-8911 |
PHILADELPHIA ,PA
|
s/d/h |
 |
 |
MAXIMUS FEDERAL SERVICES, INC.
|
|
GS-35F-685GA |
7036383485 |
MCLEAN ,VA
|
o |
 |
 |
MCI COMMUNICATIONS SERVICES LLC
|
|
GS-35F-0382T |
7034318352 |
ASHBURN ,VA
|
o |
 |
 |
NATIONAL GOVERNMENT SERVICES, INC.
|
|
GS-35F-0674T |
317-315-0364 |
INDIANAPOLIS ,IN
|
o |
 |
 |
NAVIENT BPO LLC
|
|
47QTCA20D00ER |
7039846669 |
HERNDON ,VA
|
o |
 |
 |
NEWWAVE TELECOM AND TECHNOLOGIES, INC.
|
|
GS-35F-152AA |
410-450-4798 |
WINDSOR MILL ,MD
|
o |
 |
 |
NUAXIS LLC
|
|
GS-35F-0361T |
703-481-7400 |
VIENNA ,VA
|
o |
 |
 |
ORBLOGIC INC
|
|
47QTCA22D004Z |
860-983-5704 |
STERLING ,VA
|
s/d |
 |
 |
PALMETTO GBA, LLC
|
|
47QSMA20D08PV |
803-763-5766 |
COLUMBIA ,SC
|
o |
 |
 |
PEARL INTERACTIVE NETWORK, INC.
|
|
47QTCA21D001A |
6142582943 |
COLUMBUS ,OH
|
s/w/wo/h |
 |
 |
PERATON ENTERPRISE SOLUTIONS LLC
|
|
GS-35F-146DA |
571/521-7729 |
CHANTILLY ,VA
|
o |
 |
 |
POSITIVEPSYCHEBIZ CORP
|
|
47QTCA19D00A4 |
540-446-3164 |
BALTIMORE ,MD
|
s/d/8a/h |
 |
 |
SALIENT FEDERAL-SGIS INC
|
|
GS-35F-0609S |
703-891-8356 |
MCLEAN ,VA
|
o |
 |
 |
SAVILINX, LLC
|
|
47QTCA20D0009 |
(207) 607-4433 |
BRUNSWICK ,ME
|
s/w/wo/ew/d/h |
 |
 |
SENTURE LLC
|
|
GS-35F-0623R |
606-877-6670 |
LONDON ,KY
|
o |
 |
 |
SERCO INC
|
|
47QTCA19D0065 |
703.263.6671 |
HERNDON ,VA
|
o |
 |
 |
SERVBEYOND SOLUTIONS LLC
|
|
47QTCA23D001Z |
3012759993 |
BALTIMORE ,MD
|
s/d/8a/h |
 |
 |
SOKAT CONSULTING LLC
|
|
47QTCA21D005M |
917-288-7250 |
WOODSTOCK ,MD
|
s/w/wo/ew/d/8a |
 |
 |
STEEL CLOUD SOLUTIONS LLC
|
|
47QTCA22D006V |
913-558-3890 |
OLATHE ,KS
|
s/d |
 |
 |
STEERBRIDGE STRATEGIES LLC
|
|
47QTCA21D00BE |
703-919-8221 |
VIENNA ,VA
|
s/dv |
 |
 |
SYSTEMS INTEGRATION, INC.
|
|
GS-35F-295DA |
240-764-1093 |
HYATTSVILLE ,MD
|
s |
 |
 |
TACTIS, LLC
|
|
47QRAA18D00F9 |
(301)526-8255 |
WASHINGTON ,DC
|
s |
 |
|
TECHNICAL COMMUNITIES, INC.
(DBA: TECHNICAL COMMUNITIES INC)
|
|
GS-35F-0311R |
(888) 665-2765 |
SAN MATEO ,CA
|
s |
 |
 |
TECHOP SOLUTIONS INTERNATIONAL, INC.
|
|
GS-10F-030CA |
7037896237 |
STAFFORD ,VA
|
s/dv |
 |
 |
THE PROVIDENCIA GROUP LLC
|
|
47QSWA20D001D |
571-223-4545 |
ASHBURN ,VA
|
o |
 |
 |
TITAN FACILITIES, INC.
|
|
47QTCA19D00JF |
850-897-8103 |
DESTIN ,FL
|
s/dv/d |
 |
 |
TMAX GOVERNMENT SOLUTIONS LLC
|
|
47QTCA22D00BD |
202-270-3689 |
WASHINGTON ,DC
|
s/dv/d |
 |
 |
TPUSA, INC.
|
|
GS-35F-366DA |
801-257-6002 |
SALT LAKE CITY ,UT
|
o |
 |
 |
TTEC GOVERNMENT SOLUTIONS LLC
|
|
GS-35F-151GA |
201-485-7094 |
GREENWOOD VILLAGE ,CO
|
o |
 |
 |
UVS INFOTECH LLC
|
|
47QTCA21D00B7 |
301-725-4500 |
LAUREL ,MD
|
s/d/8a |
 |
 |
ZEIDERS ENTERPRISES, INC.
|
|
GS-02F-0234W |
703-496-9008 |
WOODBRIDGE ,VA
|
o |
 |
 |
|
|
|