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GSA Federal Acquisition Service
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For general questions, contact:
FAS National Customer Service Ctr
Phone: 1-800-488-3111
E-mail: ncsccustomer.service@gsa.gov

MAS Multiple Award Schedule
Information Technology - IT Solutions
Category Description
561422 Automated Contact Center Solutions (ACCS) Automated Contact Center Solution (ACCS) is defined as any offering utilized to establish and maintain contact center capabilities for an agency. The offering may consist of one or more of the following: products, equipment, software, labor and/or services. Permissible offerings under this SIN may include any technologies or services required to deliver and support an ACCS for an agency, including but not limited to: Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.

NOTE: Subject to Cooperative Purchasing
64 contractors

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Contractor       Contract # Phone City, State Socio-
Economic		 Terms & Conditions / Price List View Catalog
6E TECHNOLOGIES, LLC 47QTCA22D006C (303) 417-6332 DENVER ,CO s/w/wo/d/8a/h/8aS
ACCENTURE FEDERAL SERVICES LLC GS-35F-540GA 571-467-5267 ARLINGTON ,VA o
AT&T CORP. 47QTCA18D00JG 301-266-1682 VIENNA ,VA o
AVILAMB INC 47QTCA20D00BG 4127225967 ARLINGTON ,VA s/d
BRIGHT PATTERN INC 47QTCA22D00CK 925-549-1134 PLEASANTON ,CA s
CARAHSOFT TECHNOLOGY CORP 47QSWA18D008F 703-871-8500 RESTON ,VA o
CGS ADMINISTRATORS, LLC       GS-00F-246DA 615-782-4532 NASHVILLE ,TN o
COGNOSANTE MVH LLC 47QTCA19D00AJ 7032066079 FALLS CHURCH ,VA o
COGNOSANTE, LLC GS-35F-0201R 7032066128 FALLS CHURCH ,VA o
COMMUNICATION SERVICE FOR THE DEAF, INC. 47QTCA23D000M 833-682-7630 AUSTIN ,TX o
COMPU-PHONE VOICE & DATA, INC. 47QTCA23D0070 (718)230-9292 BROOKLYN ,NY s/w/wo/d
CONNECT CENTRIC, LLC 47QTCA20D006U 410-988-3966 ALEXANDRIA ,VA s/w/wo/ew/d/h
CONVERGEONE GOVERNMENT SOLUTIONS, LLC 47QTCA22D000L 202.788.6079 BUDD LAKE ,NJ o
DAKOTA PERFORMANCE SOLUTIONS, INC. 47QTCA23D00B3 605-357-4747 SIOUX FALLS ,SD s/d
DELOITTE CONSULTING LLP 47QRAA18D001P 703-251-1143 ARLINGTON ,VA o
DIGITAL MANAGEMENT LLC 47QTCA20D00AD 7036233660 MC LEAN ,VA o
DISABLED VETERANS CALL CENTER LLC 47QTCA20D00BM 814-651-0722 ERIE ,PA s/dv/d
EPSILON INC GS-35F-0340Y 828-398-5400 WEAVERVILLE ,NC s/dv/d
ETHOSIQ LLC 47QTCA20D008X 281-630-0112 HOUSTON ,TX s/v
FILIUS CORPORATION GS-35F-106DA 703-825-8330 SAN JOSE ,CA s/w/wo/d
GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. GS-35F-393CA 703-995-3733 FALLS CHURCH ,VA o
GLOBAL TECHNOLOGY SOLUTIONS, LLC 47QTCA22D000A 7044565012 UPLAND ,CA s/d
ICF INCORPORATED, L.L.C. GS-35F-328DA 703-225-5692 RESTON ,VA o
INONDE, LLC 47QTCA20D00CW 7038351861 MCLEAN ,VA s/dv
INSPIRITEC INC 47QTCA19D00JG 2154463141 PHILADELPHIA ,PA o
INTEGRATIVE SCIENCES LLC 47QSMA20D08QQ 617-438-5635 LOWELL ,MA s/w/wo/ew/d/8a/8aS
IQ SOLUTIONS, INC. GS-00F-083CA 301-984-1471 NORTH BETHESDA ,MD o
ITCON SERVICES LLC GS-35F-0545X 202-660-1263 VIENNA ,VA s/d
JBS INTERNATIONAL, INC. 47QRAA18D00AE (240) 645-4365 ROCKVILLE ,MD o
KECH INC 47QTCA22D004F 704-658-7595 WILLIAMSBURG ,KY s/w/wo/h
LEIDOS, INC. GS-35F-116AA (571) 526-7085 RESTON ,VA o
M DAVIS AND COMPANY INC 47QRAA21D005Q (215) 790-8911 PHILADELPHIA ,PA s/d/h
MAXIMUS FEDERAL SERVICES, INC. GS-35F-685GA 7036383485 MCLEAN ,VA o
MCI COMMUNICATIONS SERVICES LLC GS-35F-0382T 7034318352 ASHBURN ,VA o
MIRAND RESPONSE SYSTEMS, INC. 47QRAA22D003M 281-579-4485 HOUSTON ,TX s/w/wo
NATIONAL GOVERNMENT SERVICES, INC. 47QTCA24D00EF 317-315-0364 INDIANAPOLIS ,IN o
NATIONAL GOVERNMENT SERVICES, INC. GS-35F-0674T 317-315-0364 INDIANAPOLIS ,IN o
NAVIENT BPO LLC 47QTCA20D00ER 7039846669 HERNDON ,VA o
NEWWAVE TELECOM AND TECHNOLOGIES, INC. GS-35F-152AA 410-450-4798 WINDSOR MILL ,MD o
NUAXIS LLC 47QTCA24D008T 703-481-7400 VIENNA ,VA o
NUAXIS LLC GS-35F-0361T 703-481-7400 VIENNA ,VA o
ORBLOGIC INC 47QTCA22D004Z 860-983-5704 STERLING ,VA s/d
PALMETTO GBA, LLC 47QSMA20D08PV 803-763-5766 COLUMBIA ,SC o
PEARL INTERACTIVE NETWORK LLC 47QTCA21D001A 6142582943 COLUMBUS ,OH s/w/wo/h
PERATON ENTERPRISE SOLUTIONS LLC GS-35F-146DA 571/521-7729 CHANTILLY ,VA o
POSITIVEPSYCHEBIZ CORP 47QTCA19D00A4 540-446-3164 BALTIMORE ,MD s/d/8a/h/8aS
SALIENT FEDERAL-SGIS INC GS-35F-0609S 703-891-8356 FAIRFAX ,VA o
SENTURE LLC GS-35F-0623R 606-877-6670 LONDON ,KY o
SERCO INC 47QTCA19D0065 703.263.6000 HERNDON ,VA o
SERVBEYOND SOLUTIONS LLC 47QTCA23D001Z 3012759993 BALTIMORE ,MD s/d/8a/h/8aS
SINGLECOMM LLC 47QTCA24D0024 8005108010 HENRICO ,VA s/v
SOKAT CONSULTING LLC 47QTCA21D005M 917-288-7250 WOODSTOCK ,MD s/w/wo/ew/d/8a/8aS
SOS INTERNATIONAL LLC GS-00F-093CA 703-475-1757 RESTON ,VA o
STEERBRIDGE STRATEGIES LLC 47QTCA21D00BE 703-919-8221 VIENNA ,VA s/dv
SYSTEMS INTEGRATION, INC. GS-35F-295DA 443-956-7634 HYATTSVILLE ,MD s
TACTIS, LLC 47QRAA18D00F9 (301) 526-8255 WASHINGTON ,DC s
TECHNICAL COMMUNITIES, INC.
(DBA: TECHNICAL COMMUNITIES INC) 		GS-35F-0311R (888) 665-2765 SAN MATEO ,CA s
TECHOP SOLUTIONS INTERNATIONAL, INC. GS-10F-030CA 7037896237 STAFFORD ,VA s/dv
THE PROVIDENCIA GROUP LLC 47QSWA20D001D 571-223-4545 ASHBURN ,VA o
TITAN FACILITIES, INC. 47QTCA19D00JF 850-897-8103 DESTIN ,FL s/dv/d
TMAX GOVERNMENT SOLUTIONS LLC 47QTCA22D00BD 202-270-3689 WASHINGTON ,DC s/dv/d
TTEC GOVERNMENT SOLUTIONS LLC GS-35F-151GA 201-485-7094 GREENWOOD VILLAGE ,CO o
UVS INFOTECH LLC. 47QTCA21D00B7 301-725-4500 LAUREL ,MD s/d/8a
ZEIDERS ENTERPRISES, INC. GS-02F-0234W 703-496-9008 WOODBRIDGE ,VA o



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